Indigo Card: Secure Transactions with MoneyGram

MoneyGram is a well-known and trusted name for money transfers around the world. Since being founded in 1940, MoneyGram has grown into a global leader in money transfer services, with over 350,000 agent locations in 200 countries and territories. MoneyGram allows customers to easily and quickly send money to friends, family members, and businesses in a variety of ways including in person, online, or through mobile apps.

A newer player in financial services, Indigo Card, is a prepaid debit card offered by Indigo Financial Services and powered by Visa. Indigo Card aims to provide digital banking solutions and payment options to underserved communities and those without bank accounts.

In an innovative partnership, MoneyGram and Indigo Card have teamed up to integrate money transfer services. This collaboration allows Indigo Card holders to utilize MoneyGram money transfers directly to their prepaid cards through the Indigo app or online. The Indigo Card MoneyGram feature provides cardholders with an easy, fast, and secure way to receive funds.

This article will provide a comprehensive overview of how the MoneyGram money transfer service works, details on the Indigo Card and its features, an explanation of the Indigo Card MoneyGram code integration, step-by-step guides for sending and receiving transfers, and a look at how partnerships like this promote financial inclusion worldwide.

How MoneyGram Money Transfers Work

Since its start over 80 years ago, MoneyGram has become one of the largest global money transfer companies. MoneyGram allows customers to arrange money transfers in a variety of ways including in person at agent locations, online, or through mobile apps. Here is an overview of how the MoneyGram money transfer process works both for sending and receiving funds:

Sending a MoneyGram Transfer

To send a MoneyGram money transfer, customers have several options:

  • In-person – Visit any MoneyGram agent location including major retailers like Walmart or CVS and provide the information and funds to an agent.
  • Online – Use the MoneyGram website or mobile app to arrange transfers and pay with a bank account, credit/debit card etc.
  • Mobile app – Download the MoneyGram app to conveniently send transfers right from your phone.

No matter the method, the process is straightforward. The sender provides their contact details as well as the recipient’s information including name and location. The sender chooses the amount they want to transfer and pays the associated fees. MoneyGram fees start from $4.99 depending on factors like transfer amount and location.

Once the transfer is processed, MoneyGram provides the sender with a reference number that must be shared with the recipient so they can collect the funds. As long as correct details are provided, the money can be available in just minutes for the recipient to pick up.

Receiving a MoneyGram Transfer

To receive funds that have been sent via MoneyGram, the process is simple for the recipient:

  • They receive the reference number from the sender.
  • They go to any MoneyGram agent location or retail outlet.
  • They present the reference number and their valid government-issued ID.
  • The agent provides them with the cash amount that has been sent.

As long as the correct reference number and ID are presented, the agent will hand over the transferred cash within minutes. The recipient does not need to have an account with MoneyGram or any other entity to collect funds. The reference number is the key to picking up the available money.

Key MoneyGram Services

While MoneyGram is best known for its cash transfer service that allows consumers to quickly send money for cash pickup, it offers additional convenient services:

  • Cash transfers – The standard and most commonly used MoneyGram service is to send funds for cash pickup. The recipient can collect the cash at thousands of MoneyGram agent locations.
  • Account deposits – Money can also be sent directly into bank accounts if the recipient provides account and routing numbers.
  • Walmart transfers – In partnership with Walmart, MoneyGram sends can be directed for pickup at any Walmart store in the U.S.
  • Mobile wallets – Transfers can be sent to mobile money accounts and digital wallets provided the service is available in the recipient’s country.
  • Bill payments – MoneyGram offers the ability to directly pay bills for services like utilities, auto loans, insurance, school fees, and more.
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MoneyGram’s worldwide reach and variety of services make it a popular and reliable choice for money transfers. Now, through its partnership with Indigo Card, there is another great option to receive funds.

Introducing the Indigo Card

The Indigo Card is a prepaid, reloadable debit card offered by Indigo Financial Services and powered by Visa. This means it provides the convenience and security of a Visa card that can be used anywhere a Visa is accepted. Here are some key benefits and features of the Indigo Card:

Benefits of the Indigo Card

  • Prepaid – Customers can load funds onto the card to set their spending limit. This helps users only spend what they have loaded onto the card.
  • Reloadable – The Indigo Card is not single-use. Cardholders can conveniently add more funds anytime.
  • Digital – The card can be completely managed on the Indigo Card mobile app. Users can check balances, add funds, set alerts and more.
  • Secure – The card utilizes EMV chip card technology for enhanced security at point-of-sale terminals.
  • Inclusive – The Indigo Card is designed as an option for those new to banking or without traditional bank accounts. There are no credit checks required.

How to Use the Indigo Card

Using the prepaid Indigo Card is easy. Users can manage it entirely through the mobile app:

  • Open an Indigo Card account online or through the app. There are no fees to sign up.
  • Activate the physical or digital card through the app.
  • Add funds to the card in various ways: direct deposit of paychecks or benefits, cash reloads at thousands of retailers, bank transfers, or money transfers.
  • Use it online or at millions of Visa merchants worldwide. The money loaded on the card can be spent anywhere Visa debit is accepted.
  • Manage the account, check balances, view statements and more, all through the mobile app.
  • Free domestic ATM usage means easy access to cash as needed. International ATM fees do apply.

The Indigo Card provides the power and utility of Visa with the convenience of a prepaid account and easy mobile access. Now cardholders also get access to MoneyGram’s transfer services.

Integrating MoneyGram Services into the Indigo Card

In 2022, Indigo Card announced a partnership with MoneyGram to integrate money transfer services into the Indigo Card program. This collaboration allows Indigo Card holders to utilize MoneyGram money transfers directly to their prepaid cards.

Here is an overview of how the Indigo Card MoneyGram feature works and its benefits:

Benefits of Indigo Card MoneyGram Transfers

  • Instant deposits – MoneyGram transfers are directly deposited into the Indigo Card balance instantly upon sending.
  • Cashless – Recipients do not have to pick up cash at an agent’s location. Funds are automatically added to the card.
  • Seamless – MoneyGram transfers are integrated into the Indigo Card mobile app and online account portal.
  • Low fees – Competitive receive fees start at just $1.50 for Indigo Card digital transfers.
  • Secure – Transfers go directly to the card. Users avoid carrying cash.

How Indigo Card MoneyGram Transfers Work

The process is simple. The sender initiates a MoneyGram transfer on the MoneyGram side:

  • Instead of providing the recipient’s name and pickup location, they input the Indigo Card details including card number, expiration date and CVV code.
  • The sender pays the MoneyGram send fee and gets a reference number.

The recipient gets notified and receives the funds instantly:

  • Indigo receives the transfer into their systems initiated by MoneyGram.
  • The money is instantly credited to the Indigo Card balance.
  • The cardholder receives a notification that funds are loaded and available.
  • They can spend the money anywhere or withdraw cash from ATMs right away.
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By linking accounts in this way, the entire process is digital and immediate.

Indigo Card MoneyGram Fee Structure

The fees for Indigo Card MoneyGram transfers are:

  • Send side – The MoneyGram send fee starts from $4.99 and depends on the amount sent and the destination. Additional taxes or FX fees may apply.
  • Receive side – Indigo Card charges a competitive $1.50 receive fee when money is deposited to the card via MoneyGram transfer.
  • Exchange rate – For international transfers, a small margin on the exchange rate is applied.

Overall, this can be a less expensive option compared to pay-out locations that charge pickup fees. The end-to-end digital transfer means simpler logistics and thus lower cost.

Sending MoneyGram Transfers to the Indigo Card

Follow these steps to send funds to an Indigo Card using MoneyGram:

  1. Go to the MoneyGram website, or mobile app, or visit an agent’s location in person.
  2. Enter the recipient details, which in this case will be the Indigo Card number, expiration date, and CVV code.
  3. Choose the amount you wish to transfer. Online or in the app you can enter the amount directly. At an agent, discuss the desired amount and currency.
  4. Provide your details as the sender including your name, contact info, and ID/verification as required.
  5. Select the appropriate send option. For the Indigo Card, choose “Account Deposit” or a similar digital transfer option.
  6. Pay the MoneyGram and send the fee and any other applicable taxes or FX fees if sent internationally. Fees will be displayed before you complete the transfer.
  7. Finish processing the transaction in the app, online, or with the agent.
  8. You will receive a reference number for the transfer. Make sure to provide this to the Indigo Card recipient.
  9. The recipient will then see the funds loaded instantly onto their Indigo Card balance! It’s fast and easy.

Receiving MoneyGram Transfers on the Indigo Card

Here are the simple steps for Indigo Card holders to receive MoneyGram transfers:

  1. You will receive a notification by email, text message, or through the Indigo Card app informing you of the incoming transfer.
  2. Log into your Indigo Card account on the mobile app or website to view your balance.
  3. The transferred funds will already be loaded and available in your balance!
  4. You can immediately use the money that has been sent to you.
  5. Use the Indigo Card to make purchases online or in-store anywhere Visa is accepted.
  6. Withdraw cash for free at any domestic ATM or get cash back at merchants.
  7. Optional: Check the transfer status in the Activity section of your Indigo account. Input the reference number if desired.

Receiving MoneyGram transfers into your Indigo Card account is simple, fast, and secure. The key step is that the sender provides your card details correctly when initiating the transaction. As the recipient, you simply wait for the funds to be added to your card!

Tips for Smooth Indigo Card MoneyGram Transfers

To ensure a great experience transferring money via MoneyGram to the Indigo Card, follow these tips:

  • Provide the sender with the correct card details to input accurately including the 16-digit card number, 4-digit expiration date, and 3-digit CVV code.
  • Have the recipient save your name and Indigo Card details as a trusted recipient in the MoneyGram app or online account to facilitate future transfers.
  • Note down the reference number provided and pass it along to the recipient to track the transfer status.
  • Before using the money received, log in to the Indigo Card app to confirm the funds were loaded into the account.
  • Be mindful of fees charged on both ends of the transfer as well as currency exchange margins if applicable.
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Integrating MoneyGram services into the Indigo Card program allows faster, simpler money transfers. Ensuring the correct details are entered and accounts are linked beforehand creates the best experience.

Financial Inclusion in the Digital Era

Providing financial services to unbanked or underserved communities has been an increasing focus globally. MoneyGram and Indigo Card aim to increase financial accessibility through this collaborative new offering.

The Importance of Financial Inclusion

According to the World Bank, 1.7 billion adults worldwide remain unbanked, without access to even basic financial services. Reasons for this include poverty, lack of proper identification, distrust of the system, and fees that may exclude low-income individuals.

Being unbanked can contribute to poverty as people are unable to safely build savings and assets that could be used for things like education, health emergencies, or business investment. It also leads to higher transaction costs for basic financial needs through services like check cashing outlets and predatory lenders.

Expanding access to digital financial services is key to driving financial inclusion and stability. Digital solutions can lower barriers like minimum account balances, reduce fees, and provide alternatives to physical bank locations for those in remote areas.

Financial Services for the Underserved

Many new fintech companies and even traditional banks are finding innovative ways to reach unbanked or underserved groups including:

  • Prepaid cards – Provide the utility of a debit card without the need for a bank account. Can help establish a credit history.
  • Mobile wallets – Allow digital payments, transfers, and other services through mobile phones. Convenient for remote populations.
  • Microloans – Provide small loans not feasible for major banks to grow micro-enterprises and credit.
  • Smart ATMs – Offer basic transaction services and cash access without the need for a bank account or affiliation.

The key for financial services targeting unbanked or underserved communities is to focus on transparency, very low or no fees, flexibility, and building trust. This market remains underserved by current options, signalling a huge opportunity.

Challenges That Remain

While technology is enabling innovative new solutions, there are still challenges to increasing access globally:

  • Reaching remote populations that lack internet connectivity and tech infrastructure.
  • Overcoming cultural lack of trust in financial institutions, especially in developing nations.
  • Providing robust digital ID systems to meet Know Your Customer (KYC) regulations for onboarding users.
  • Designing very low fee structures that allow profitability while reducing barriers to adoption.
  • Generating localized content and training in non-major languages.

The Indigo Card and MoneyGram Example

The Indigo Card MoneyGram partnership exemplifies how fintech innovation can increase inclusion by:

  • Providing digital banking alternatives to cash and traditional accounts
  • Leveraging the existing global transfer infrastructure of MoneyGram
  • Focusing on low transparent fees and making transfers simple
  • Driving adoption by integrating services into existing prepaid card


In conclusion, the new ability for Indigo prepaid cardholders to utilize MoneyGram money transfers directly to their accounts is an innovative solution that increases convenience and financial inclusion. MoneyGram’s global remittance services combined with the digital banking capabilities of Indigo Card provide users an end-to-end way to send and receive money without barriers or need for a bank account.

Looking ahead, seamless partnerships between fintech innovators like Indigo and established leaders like MoneyGram are key to expanding financial access. There remains huge potential to bank the unbanked populations of the world through digitally-enabled services focused on inclusion. Integrating solutions into products like prepaid cards that people already use and trust will drive adoption.

Financial services have a key role to play in reducing poverty and powering development globally. MoneyGram and Indigo Card serve as an example of how traditional and new financial companies can work together to increase financial inclusion through technology.

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